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The Chat & Tasks panel

The Chat & Tasks panel: leaving messages and @mentions, assigning tasks with deadlines and shared statuses, the tasks the system creates automatically, and how it's scoped per brand.

Chat & Tasks is the panel for talking to your team and handing work back and forth across the whole system. Open it from the speech-bubble icon in the top bar — it's on every page — or toggle it from the keyboard with ⌘ ⌥ C (Ctrl Alt C on Windows and Linux). Use it to leave messages, @mention colleagues, and assign tasks with deadlines. It's scoped per brand: you see the chat and tasks for the brand you're working in.

The Chat & Tasks panel open on the right, opened from the speech-bubble icon in the top bar, showing the Others' tasks feed with deadlines and statuses

Messages and mentions

Write in the composer at the top of the panel. Type @ to address someone — pick an individual, or a role, which sends to everyone in it. The message carries a link back to the page you were on, so the reader lands in the right context instead of hunting for it. With no one mentioned, the composer is a note to self.

The bubble in the top bar shows an unread count for what's waiting on you. The filters at the top of the panel — All, Messages, My tasks and Others' tasks — narrow the feed, with a search alongside.

Turning a message into a task

To make a message a task, add a deadline or use Assign Task instead of Send. A task carries its due date and a status — Open, Ongoing or Done. The status is shared: when one recipient marks it done it's done for everyone, and the panel records who closed it and when. Tasks assigned to you sit under My tasks; tasks you've handed to others sit under Others' tasks.

Tasks the system creates for you

Some tasks aren't written by a person — the system raises them itself and marks them as system tasks. It does this when something needs a human (for example, a sample-round email that couldn't be delivered) and as scheduled reminders. They appear in the panel like any other task, with the same statuses.

One feed per brand

Chat and tasks are scoped to the brand you're in: switch brand and you see that brand's messages and tasks, not the others'. Within a brand, the feed is personal to you.

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