Every product has a Sampling tab — the home for that product's sample rounds. From here you send sample requests to your supplier, follow each round from request to received sample, and keep the whole conversation in one thread per round.
This article covers one product's samples. The top-level Samples page, which collects rounds across all products, is covered in Managing samples across products.
What the Sampling tab shows
The left side lists every sample round on the product, newest first. Each round card shows:
Name and ID — rounds are named by type and numbered automatically in order, with a unique ID you can use to reference the round.
Request date and sender — when the request went out and who sent it.
Target date and status — when you asked to receive the sample, and a status showing how the round is tracking against that date: time left, overdue, sent, or received. A round you've saved but not yet sent carries a Draft badge and a dashed outline until you send it.
Contents — the colors, sizes and quantities requested, and the supplier the round went to.
Select a round to open its thread on the right: the original request, every message between you and the supplier, and round events like shipments and measurement reports, shows in order, newest first.
Send a sample request
Click Create new request at the top of the rounds list. The dialog has five parts:
Type and target date. Pick the round type. Your brand's request types are configured in Admin and you can also create a new type directly from the dropdown. Set the date you want the sample in hand; new requests default to three weeks out.
Supplier and e-mail. Pick the supplier and check the e-mail address — it pre-fills automatically from the supplier's contact info on the supplier page, and you can remove it or add an address manually if needed. The CC defaults to whoever is internally connected to the product — or, if no one is connected, to the person creating the request — and is also editable: add or remove teammates via the avatar control next to the e-mail field.
Articles and sizes. The request is built on a single article × size grid listing the product's articles. Click an article to request its default sizes and quantities — both set per round type in Admin, with sizes falling back to the size system's model size (the size marked with a ★ in the column header) — or pick exact sizes cell by cell. Filters carry over from the article list, and a sort menu keeps long lists manageable. Add other request adds a line for something that isn't one of the product's articles. At least one size is required before the round can be created.
Message and files. Write the request message the supplier will read. Attach product files with Add existing file — a popper opens with the files already in the system for the product, filterable by all files, component files, product files, or m-list files — or upload a new file. You can also upload sample round files that belong to this round only, like a showroom shipping address. Measurement lists travel with the request automatically — each chart's latest export is attached for the supplier, and refreshes whenever a measurement report is sent.
Save as draft or send. Send e-mails the request to the supplier. Save as draft saves the request without e-mailing — the round stays on your side with a Draft badge until you send it, so you can set it up now and send later.
💡 Once the request is sent, hover the message to see its delivery status per recipient — for each address, whether the e-mail was delivered, opened, or bounced.
The To field is a list of address chips. It starts with the supplier's default address; type or paste more — a comma-separated list works, and Name <address> is accepted and stored as the bare address — and each valid address becomes a chip with its own ×. Text that isn't a valid address is not turned into a chip, so a stray note or a half-typed domain can't slip into the recipients unnoticed.
What the supplier sees
The supplier gets your request as an e-mail with a link to a web view of the round — no Resourced account needed. The view shows your brand name, the round type and ID, the product, the deadline, the requested articles with quantities, the attached files, and the conversation. The supplier replies directly from that page, and the reply lands in the round's thread on your side.
The supplier can also reply directly to the e-mail — but then the entire e-mail comes into the thread as a lot of text, so the recommended path is following the link.
Working in the round
Everything below lives in the round's panel at the top of the thread — and the panel is two-sided. The supplier works in the same round view and responds to the round through it. If you want to add more recipients after the request has been sent, use Add CC recipients from the round menu (three dots).
Each event below is added through the round panel. How you submit it determines who can see it. This can be changed in the panel footer using the following options:
Save as a draft — an unfinished one you keep working on; nothing is sent or shown yet.
Submit without e-mail — no e-mail is sent, but it's visible in the round to anyone with the url link.
Send — e-mails all people in the round.
Toggle to Internal — save as draft or submit. Both are visible only within your brand's view.
Cancel, next to the event type at the top of the panel, clears what you've entered without leaving the round. If you select another round while an edit is unfinished, the system asks first: Keep editing holds on to your input, and Discard changes clears it and moves on.
Below is what you find in the panel — use the arrow to switch between the options:
Messages — send a message in the round, for example if something was forgotten in the first e-mail or new information needs adding. You can attach files to a message: upload a new file, or click the plus button to pick files already in the system — product, component or m-list files — in the same Select files picker used when creating a request.
Sample sent — when the sample ships and is usually filled out by supplier: the ship date, a tracking number and tracking url. If the articles in the request are sent separately press Details and fill out info per shipment.
Sample received — the receipt confirmation: when the sample arrived. If the samples arrive separately press Details and submit your received samples and add not requested samples to the round if needed. The arrival status also shows on the round card in the list.
Measurement reports — measured values against your measurement chart, per size and version, with tolerances and deviations per point of measure. The supplier fills in measurements from their side, and you can measure internally on your side too — both show the difference against target. A supplier can measure several samples in one report, picking them off a grid of what was requested — and can add samples that weren't requested. The measured values and the resulting measurement list appear in the same table, with a fit-status pill per sample and a submit and request next round action, and the report card in the round's feed shows each measured sample with its own values and fit verdict. Every point of measure carries its ref badge and how it's measured — Top-To-Bottom, Side-To-Side, Around — right under the name, and the card header links to the m-list version the report created. In the feed the report reads as it was written — the same full-width layout as the report editor, a band per size with a column per measured sample (product image, colour pill and article number), and the Target, Supplier and Brand readings with the difference shown beneath each value. Images and comments can be added to a report, and a report can create the next revision of the chart when adjustments are needed. See Measurement List for how versions work.
Sample review — comment on the whole request or per article, add images, attach existing files with the plus button, and set the sample status. The available statuses are configured in Admin.
More samples — ask the supplier for additional articles, sizes or quantities within the same open round. Click Add samples, pick the articles, set the quantity per size, and add an optional message to the supplier.
Deadline changed — move the deadline of a sent round. Pick the new date, then send it to e-mail the supplier, or use the arrow next to Send to submit it without e-mail.
Close a round
Close round at the top of the thread ends the round: the thread stays readable, but no more messages or events can be added. From a closed round, Create new round starts the next round pre-filled with the closed round's content — the normal way to move from one sample iteration to the next when asking for a new sample. The other reason to close a round is that development is finished and the sample has been approved.
⚠️ Closing a round is immediate and cannot be undone. There is no confirmation step and no reopen — check that you have the right round before clicking.
The round menu
The three-dot menu in the top right of a round holds three actions:
Copy supplier view link — copies the link to the supplier's web view of the round, the same one the request e-mail contains. Useful when a supplier has lost the e-mail.
Add CC recipients — adds extra people to the round; they get an e-mail summary and are included on all future updates to the round.
Remove round — deletes the round.
⚠️ Remove round asks you to confirm (Delete sample round? → Delete), but once confirmed it deletes the round completely and it cannot be recovered. Closing a round and leaving it in place is usually better, so the product's sample history stays intact.