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Sending a sample request for multiple products

How to raise one sample request covering articles from several products at once, started from the top-level Samples module: pick the supplier, then select articles across products, then send.

When a supplier is making several of your products, you can send one sample request that covers articles from all of them — instead of raising a separate round on each product. It's just as useful for pulling together a whole season, your photo samples, your sales samples, or any other grouping in the collection that needs to come home at the same time. One request always goes to a single supplier, so everything in it must be made by the same supplier.This request starts from the top-level Samples module rather than from a single product's Sampling tab.

To request samples of a single product, use the Sampling tab on that product instead — see Sending a sample request from a product.

Start the request

In the Samples module, click New request. The request opens as a small popper rather than a single form, because the articles can come from more than one product.

Type, date, and supplier

Set the round type and the date you want the samples by, then pick the supplier and check the e-mail address. As with a single-product request, the supplier's e-mail pre-fills from their contact details and can be edited, and you can CC teammates. Click Next.

The first step of the multi-product request — round type, target date, and supplier

Select articles and sizes across products

After Next, the request is built on the same article × size grid as a single-product request — listing articles from the products the supplier makes. Click an article to request its default sizes — set per round type in Admin, falling back to the size system's model size — or pick exact sizes cell by cell. A Selected sizes / All sizes toggle, a sort menu and search keep long lists manageable, and a hover-revealed × clears a row. Add other request adds a line for something outside the products' size runs.

📸 [capture: the multi-product request grid with articles from several products]

Message, files, and send

The last step works like a single-product request: write the message the supplier will read, attach any files in the Files section, then Send to e-mail the request — or Save as draft to save it without e-mailing and send it later. Measurement lists travel with the request automatically — the set follows from the selected articles, and each chart's latest export is attached so the supplier gets a frozen copy alongside the live view. Comments and files can be added to the whole sample round — and also per article, for information that only concerns a single article. The request goes to the supplier as one round covering all the chosen articles.

💡 Once it's sent, the round behaves like any other — follow it from the Samples module or the Sampling tab of any product it covers. For how the thread, shipments, and measurement reports work, see Sending a sample request from a product.

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